Privacy Policy

a) Afsin Traders ("Company," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, services, or business operations.

b) This Policy applies to all information collected through our website (www.afsintraders.com), email communications, business transactions, and any other channels through which you may interact with us.

c) By using our services or providing information to us, you consent to the data practices described in this Privacy Policy. If you do not agree with our practices, please do not use our services.

a) Personal Information: We may collect identifiable information such as your full name, job title, email address, phone number, mailing address, and professional credentials when you voluntarily provide it to us.

b) Business Information: For B2B transactions, we collect company name, business registration details, tax identification numbers, billing and shipping addresses, purchase history, and banking or payment information necessary to process transactions.

c) Technical Data: When you visit our website, we automatically collect certain information including IP address, browser type and version, operating system, device information, pages visited, time spent on pages, referral sources, and other diagnostic data through cookies and similar technologies.

a) Service Delivery: To process inquiries, provide quotations, fulfill orders, coordinate logistics, manage customer accounts, and deliver the products and services you request.

b) Communication: To respond to your inquiries, send transactional emails (order confirmations, shipping notifications), provide customer support, and send relevant business updates or newsletters (with your consent).

c) Business Operations: To improve our services, analyze website performance, conduct market research, detect and prevent fraud, ensure security, comply with legal obligations, and enforce our terms and policies.

a) Contractual Necessity: We process data necessary to perform our contractual obligations to you, including order fulfillment, payment processing, and service delivery.

b) Legitimate Interests: We may process data based on our legitimate business interests, such as improving our services, marketing our products (where permitted), and protecting our legal rights, provided these interests do not override your fundamental rights and freedoms.

c) Legal Compliance: We process data when required to comply with applicable laws, regulations, legal processes, or governmental requests. Consent: Where required by law, we obtain your explicit consent before processing certain types of data, particularly for marketing communications.

a) We Do Not Sell Your Data: Afsin Traders does not sell, rent, or trade your personal information to third parties for their marketing purposes.

b) Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, including logistics partners, shipping carriers, payment processors, IT service providers, and professional advisors. These parties are contractually obligated to protect your data and use it only for specified purposes.

c) Legal Requirements: We may disclose information when required by law, court order, subpoena, or government regulation, or when we believe disclosure is necessary to protect our rights, prevent fraud, ensure safety, or respond to legal claims.

a) As a global trading company, your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction.

b) When we transfer data internationally, we implement appropriate safeguards to ensure your information receives adequate protection, including standard contractual clauses, data processing agreements, and compliance with applicable cross-border transfer mechanisms.

c) By using our services, you acknowledge and consent to the transfer of your information to countries where we or our service providers operate.

a) We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

b) Business records and transaction data are typically retained for seven (7) years or as required by applicable tax and commercial laws. Marketing data is retained until you withdraw consent or request deletion.

c) When data is no longer required, we securely delete or anonymize it in accordance with our data retention policies and applicable regulations.

a) We implement comprehensive administrative, technical, and physical security measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction.

b) Security measures include: encrypted data transmission (SSL/TLS), secure server infrastructure, access controls and authentication, regular security assessments, employee training on data protection, and incident response procedures.

c) While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

a) Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. Cookies are small data files stored on your device.

b) Types of cookies we use: Essential Cookies (required for website functionality), Performance Cookies (help us understand how visitors use our site), Functional Cookies (remember your preferences), and Analytics Cookies (help us improve our services).

c) You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. For detailed information, please refer to our Cookie Policy.

a) Access & Portability: You have the right to request access to the personal data we hold about you and obtain a copy in a structured, commonly used format.

b) Correction & Deletion: You may request correction of inaccurate data or deletion of your personal information, subject to certain legal exceptions and retention requirements.

c) Objection & Restriction: You have the right to object to certain processing activities and request restriction of processing in specific circumstances. You may withdraw consent for marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

a) Our website may contain links to third-party websites, services, or applications that are not operated or controlled by Afsin Traders. This Privacy Policy does not apply to third-party sites.

b) We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

c) Integration with third-party services (such as payment processors or analytics providers) is subject to those providers' own privacy policies and terms of service.

a) Our services are designed for business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

b) If we become aware that we have collected personal data from a child without appropriate parental consent, we will take steps to delete that information promptly.

c) If you believe we have inadvertently collected information from a minor, please contact us immediately so we can take appropriate action.

a) We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or business operations. Material changes will be communicated through our website or direct notification.

b) The "Last Updated" date at the top of this Policy indicates when the most recent revisions were made. We encourage you to review this Policy regularly.

c) Your continued use of our services after any changes to this Privacy Policy constitutes acceptance of the updated terms.